|
1.
|
Carefully re-type your login ID and password as you try logging in again.
Reminder:
For new iLrn accounts (created since August 2004) your Login ID is your email address.
Reminder:
Any password capitalization must be exact: e.g., “BigKat” is a different password than “BIGkat.”
|
| |
|
|
2.
|
Verify that the selected school shown below is correct.
Currently Selected School:
The Learning Network
If it is not correct, go to Find Your School to select your school, and then try logging in again.
|
| |
|
|
3.
|
Forgot your password?
If you know your Login ID but cannot find or remember your password, enter your Login ID / Email in the following field. We will email you a form promptly so that you can create a new password. (Note: If you don't see the email right away, check any spam folders or other email programs you might be using.)
Note: Only instructors and students can retrieve a password. Administrators cannot.
|
| |
|
|
4.
|
Forgot your Login ID?
If you have forgotten your Login ID please submit a request at www.thomsonedu.com/support.
You can also contact iLrn Support at (800) 423-0563 option #2, M-Th 8:30am-8:00pm (Eastern time), F 8:30am-6:00pm (Eastern time), Sun 2:00pm-9:00pm (Eastern time).
|
|
|
|
